FAQ
Frequently asked questions
Answers on ordering, products, certificates of analysis, shipping, and compliance.
How do I place an order?
Browse the catalog, open a product, and add it to your cart. Check out securely from the cart — orders are confirmed by email.
What does ‘99%+ HPLC’ mean?
It means purity is measured by high-performance liquid chromatography and meets or exceeds 99% for the listed batch.
Where can I find the certificate of analysis?
Each product’s COA is linked on its product page, and all certificates are aggregated in the COA Library.
How are orders shipped and tracked?
Orders ship tracked via major carriers from a US-based facility. A tracking number is emailed when your order is dispatched.
How should products be stored and handled?
Follow standard laboratory handling for research peptides. Storage guidance is provided with documentation; products are for in-vitro research only.
Are these products for human use?
No. All products are strictly for laboratory research use and are not for human or veterinary use, diagnosis, treatment, or consumption.
What is your returns policy?
Because these are research chemicals, returns are limited for safety and integrity reasons. See our Refund & Returns page for details.
